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Red Condor flags messages that have suspicious content and sorts them into one of the danger zones based on the potential harm they could cause you or to your computer. In increasing danger, mail is classified into the following zones:
Red Condor filters all email through two separate anti-virus programs. If your email has a virus, we will catch it.
Depending on how aggressively you want to filter your email, you can configure each of the filtering categories to block the messages (delete them immediately), quarantine the messages for review, forward the messages to your mailbox with a tag in the subject line, or allow the messages to pass directly to your mailbox without a tag.
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Note: You cannot modify a filtering option your administrator has set to block. |
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Administrator settings icon on the Policies tab denotes a filtering option that has been configured by your system administrator. These settings can not be removed, but they can be modified if permitted.
Log in to the Personal Dashboard and select the Policies tab. This tab displays your current settings. You can change a setting for most filtering categories by selecting a different option from the drop-down list to the right of the message type.
Change foreign and attachments settings by right-clicking the item and selecting an option from the pop-up window. You can add a file extension to the Attachments list by typing in the extension in the text entry box, selecting the filtering option from the drop-down list, and clicking the plus sign button.
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Note: You cannot modify a filtering option your administrator has set to block. |
Subject tags are short bits of text (up to fifty characters) prepended to the subject line of an email message to alert you that a message has been flagged as suspicious. For example, you can configure the mail from invalid senders (the Forged: field) to say "Fake:" to alert you that the message is not from the sender it claims to be from. So, the tagged message in your mailbox might read "Fake: Your New Macys Gift Card!" You can use the tags to set up filtering rules in your mail client.
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Note: Red Condor recommends ending the subject tag with a colon. When sorting on the subject line, most mail programs ignore the text before a colon and sort on the content of the rest of the subject line. |
Log in to the Personal Dashboard and select the Policies tab. For each filtering option that you want to tag, select Markup from the drop-down list. A new text box appears to the right of the drop-down list. Type your text entry into the box.
Spammers send blanks messages to verify recipient addresses.
Forged mail is an email message that was not sent from the domain in the "From" field of the message. These messages are often from phishing or other potentially dangerous sources.
Phishing messages fraudulently attempt to lure the user into giving up personal information such as credit card numbers, passwords, and social security numbers. They appear to originate from banks, department stores, online merchants, and other trusted sources.
Log in to the Personal Dashboard and select the Policies tab. In the Foreign section, right-click the character set and select an option from the pop-up window.
Some attachments can contain potentially harmful programs, such as viruses, spyware, and keyboard loggers that can cause loss of data and/or personal information. Red Condor recommends that you never open an attachment from senders you do not know, or those from senders you DO know that you were not expecting a file from.
Log in to the Personal Dashboard and select the Policies tab. In the Attachments area, right-click the attachment type and select an option from the pop-up window.
You can add a new attachment type by entering the file extension in the leftmost text box, selecting the action from the drop-down list, and clicking the green plus icon. For marked up attachments, you can enter the subject tag in the rightmost text box.
