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Book Contents

Whitelists and Blacklists

What are "Friends" (Whitelist) and why do I need to tell you about them?

How do you add someone to the Friends whitelist?

What are "Enemies" (Blacklist)?

How do you add someone to the Enemies blacklist?

Can I view my Friends and Enemies lists?

What are "Friends" (Whitelist) and why do I need to tell you about them?

The Friends whitelist contains email addresses and domains of those individuals and organizations that you trust. Only add an entry to the Friends whitelist if the sender sends you spam that you actually want to receive. For example, you may be on a large mailing list that would be flagged as a bulk mailing.

How do you add someone to the Friends whitelist?

There are two ways to add someone to the Friends whitelist from the Personal Dashboard:

What are "Enemies" (Blacklist)?

If you have a legitimate sender that you do not want to receive further email from, you can add an entry (email address or domain) to the Enemies blacklist.

How do you add someone to the Enemies blacklist?

From the Personal Dashboard, select the Policies tab. Scroll down to the Enemies section and enter the email address, domain, IP address, IP address / mask, or country code.

Can I view my Friends and Enemies lists?

From the Personal Dashboard, select the Policies tab. Scroll down to the Friends or Enemies section. Your personal list displays. If your administrator has set up a domain Friends or Enemies list, you can click the hyperlink to view this list.